86% of buyers are willing to pay more for a great customer experience Customer experience is the cornerstone of business success, but what makes it successful is changing. In today’s digital landscape, the winning strategy is to shorten the chain between customer interaction and product development. There is a single tool that is emerging rapidly […]
Big tech companies are spending more and more on AI. Amazon stunned investors this month revealing that profits will take a back seat to heavy spending. At MSBC Group, we are committed to helping small and medium sized businesses benefit from the huge sums being invested in new technology. Artificial Intelligence (AI) is no longer […]
Generative AI (GenAI) is rapidly transforming the business landscape. It offers unprecedented capabilities in content creation, customer service, data analysis, and other business areas. However, as businesses rush to adopt this groundbreaking technology, a crucial question arises: How secure is GenAI for businesses? Imagine a world where AI can not only enhance productivity but also […]
Generative AI (GenAI) is revolutionising businesses’ operations, offering innovative solutions that enhance efficiency, creativity and customer satisfaction. Imagine having a tool that can create high-quality content, design products, assist in customer service, and even write code—all tailored to your specific needs. PwC, in its recent article, predicted that the right AI choices would provide companies […]
The technology landscape is more interesting than ever. Only a few innovations in history have generated as much excitement and potential as Generative AI (GenAI). Imagine a world where machines can create new content—whether it’s a captivating piece of music, a stunning visual artwork, or even complex software code—based on patterns and data they’ve learned. […]
