Streamline Your Operations
with MSBC’s
Expert BPO Solutions
BPO services across construction, manufacturing, finance, and more.
Win more work with fast, accurate quotes that impress
• Speed Up Your Sales Cycle – Rapid turnaround on estimates to help you bid earlier • Precision That Pays Off – Minimise costly errors with data-backed calculations • Professional Presentation – Clean, client-ready quotes that build trust • Reduce Overheads – Avoid hiring in-house estimators for seasonal demand • Increase Win Rates – Competitive, consistent pricing aligned with real market costs
Tender Processing
Bid smarter, not harder and focus on delivery
• Expert-Led Compliance – Meet all documentation and format standards first time • Free Up Internal Teams – Focus on delivery while we manage submissions • Centralised Tender Docs – All your data organised and audit-ready • Opportunity Tracking – We monitor portals and highlight best-fit bids • Higher Success Rates – Professionally curated tenders that stand out
Order Processing
Keep orders moving from sale to fulfilment
• Seamless Back-End Flow – Orders processed quickly and accurately • Fewer Costly Errors – Reduce delays and rework through expert handling • Improve Customer Experience – Faster confirmations and updates • 24/7 Processing Potential – Keep operations moving beyond business hours • Secure Data Handling – Orders managed with strict confidentiality
3D Design
Bring ideas to life, beautifully, accurately and affordably
• Impressive Visuals – Show off your concepts with clarity and flair • Design Precision – Technical accuracy that fits real-world requirements • Global Expertise, Local Rates – Quality design without the overhead • Iterate Faster – Rapid revisions with collaborative feedback loops • Integrated Workflow – Designs sync with your estimation and production tools
Quantities and Take-Offs
Count on us for accurate take-offs that save time and money
• Reliable Quantity Data – Replace guesswork with precise, project-ready figures • Detailed Reports – Clear, structured breakdowns for pricing and planning • Quick Turnarounds – Keep your bids moving with fast and dependable service • Construction Know-How – We understand your scope, specs and needs • Reduce Rework Costs – Fewer surprises and more profit retention
Bookkeeping and Finance
Stay compliant. Stay profitable. Stay focused
• Real-Time Bookkeeping – Up-to-date records without internal bottlenecks • Stress-Free Compliance – VAT, payroll, and HMRC filings done right • Cut Admin Burden – More time for strategic finance and less time on paperwork • Improve Cash Flow – Invoice tracking and payment reminders included • Confidential & Secure – Sensitive financials handled with care
WHY MSBC
Why Choose MSBC for Business Process Outsourcing?
MSBC Group delivers exceptional, end-to-end process outsourcing for a diverse client base, spanning Construction, Glass & Glazing, Windows & Door Manufacturing, Asset Management and Capital Markets Brokerage.
Our industry specialists and technology experts work one-on-one to meet the unique demands of your business.
Client Success Story
Crystal Units used MSBC’s BPO services to integrate systems and automate processes, resulting in 18% improvement in customer satisfaction.
It is rare to find a partner who truly understands the intricacies of your business and works tirelessly to ensure your success, but with MSBC, we have found exactly that. Highly recommended!
- Pankaj Gorsia, Director at Crystal Units Ltd, UK.
Our Services at a Glance
Our BPO team integrates with your systems to support operations end-to-end.
Estimation & Quotation
Quick and accurate project cost estimates to improve bid success.
3D Design & Engineering
Precision models and drawings to align with project specifications.
Quantity Surveying & Take-offs
Accurate material estimates to prevent budget overruns.
Tender Processing
We handle compliance, documents, and bid workflows for faster submissions.
Order Processing
Seamless order entry, inventory tracking, and fulfilment support.
Bookkeeping and Financial Administration
Clarity and accuracy from invoicing to financial analysis and reporting.
HOW WE DO IT
Meet your team, arrange onsite training and trial services
At MSBC, our team of BPO specialists brings deep expertise across key industries:
Construction
We manage everything from tender processing to quantity surveying, letting your team focus on building success.
Glass & Glazing
Our experts understand the precision and efficiency required in your business and ensure smooth workflows and handling of complete back office processes.
Windows & Door Manufacturing
We support manufacturers from estimation to order processing, helping to deliver quality products on time and to budget.
Asset Management
We manage data preparation and pipelines for expanding hedge funds and asset managers.
Capital Markets Brokerage
Our L1 and NOC support for the world’s largest capital markets brokerage enables real-time problem solving, round-the-clock coverage and minimal downtime.
Recruitment
Cut the overheads of recruiting, training and managing personnel
Availability
Dedicated resources work for you in your time zone and during your shifts
Efficiency
Deep experience allows us to deliver you faster turnaround times and improved quality
Confidence
We align the incentives of our teams with the necessity of meeting your cost reduction targets
Security
Our secure facilities have global certifications to demonstrate the protection of your data and IP
Flexibility
We partner with you in scaling resources up and down to ensure you are always within budget