Your Industry,
Our Expertise
Partnering for Success.
Expert support and end-to-end services so you can focus on what you do best.
WHY MSBC
Why Choose MSBC for Business Process Outsourcing?
MSBC Group delivers exceptional, end-to-end process outsourcing for a diverse client base, spanning Construction, Glass & Glazing, Windows & Door Manufacturing, Asset Management and Capital Markets Brokerage.
Our industry specialists and technology experts work one-on-one to meet the unique demands of your business.
Client Success Stories
Scalable BPO solutions for reliable, cost-effective growth.
A trusted partner ensuring cost efficiency and satisfaction.
From Silos to System Integration: Crystal Units’ Journey to Automation, Powered by MSBC
Over the years, Crystal Units has forged a strategic partnership with MSBC, utilising our business and technology expertise and service offerings, to meet evolving market demands and maintain a competitive edge.
Our Services at a Glance
Estimation & Quotation
Get quick and accurate project cost estimates with our Estimation & Quotation service. We calculate materials, labour and timelines, helping you deliver competitive and reliable quotes before your competitors.
Tender Processing
Simplify tender submissions with our Tender Processing expertise. We handle project reviews, documentation, compliance and managing to deadlines, while your team concentrates on winning the contract.
3D Design & Engineering Services
Bring ideas to life with our 3D Design & CAD Engineering solutions. We produce precise 3D models, and technical and architectural drawings, which supply your teams with high-quality visuals for presentations, planning, project implementation and production.
Order Processing
Ensure smooth operations with our Offshore Order Processing service. From tracking orders to managing inventory and dispatch, we handle all the steps, so your projects stay on schedule.
Quantity Surveying & Take-offs
Our Quantity Surveying & Take-offs service ensures accurate material estimates and cost control. We help prevent budget overruns, providing strong foundations for project planning and financial management.
Bookkeeping and Financial Administration
Keep your finances healthy with our Bookkeeping and Financial Administration services. We ensure clarity and accuracy, from invoicing to financial analysis and reporting, ensuring timely and informed financial decisions.
HOW WE DO IT
Meet your team, arrange onsite training and trial services
At MSBC, our team of BPO specialists brings deep expertise across key industries:
Construction
We manage everything from tender processing to quantity surveying, letting your team focus on building success.
Glass & Glazing
Our experts understand the precision and efficiency required in your business and ensure smooth workflows and handling of complete back office processes.
Windows & Door Manufacturing
We support manufacturers from estimation to order processing, helping to deliver quality products on time and to budget.
Asset Management
Our team manages essential back office functions, helping asset management firms increase portfolio efficiency, meet compliance standards, and create value for clients.
Capital Markets Brokerage
Our back office support helps brokerage firms handle real-time processes with speed and accuracy, allowing your team to deliver standout client service and grow your business.
Recruitment
Cut the overheads of recruiting, training and managing personnel
Availability
Dedicated resources work for you in your time zone and during your shifts
Efficiency
Deep experience allows us to deliver you faster turnaround times and improved quality
Confidence
Trust our teams to deliver your goals as if they were your own – they are!
Security
Our secure facilities and privacy policies ensure your data and IP remain safe at all times
Flexibility
We partner with you in scaling your needs up and down and adapting new processes and best practices