Streamline Your Operations
with MSBC’s
Expert BPO Solutions
BPO services across construction, manufacturing, finance, and more.
WHY MSBC
Why Choose MSBC for Business Process Outsourcing?
MSBC Group delivers exceptional, end-to-end process outsourcing for a diverse client base, spanning Construction, Glass & Glazing, Windows & Door Manufacturing, Asset Management and Capital Markets Brokerage.
Our industry specialists and technology experts work one-on-one to meet the unique demands of your business.
Client Success Story
Crystal Units used MSBC’s BPO services to integrate systems and automate processes, resulting in 18% improvement in customer satisfaction.
It is rare to find a partner who truly understands the intricacies of your business and works tirelessly to ensure your success, but with MSBC, we have found exactly that. Highly recommended!
- From Pankaj Gorsia, Director at Crystal Units Ltd, UK.
Our Services at a Glance
Our BPO team integrates with your systems to support operations end-to-end.
Estimation & Quotation
Quick and accurate project cost estimates to improve bid success.
3D Design & Engineering
Precision models and drawings to align with project specifications.
Quantity Surveying & Take-offs
Accurate material estimates to prevent budget overruns.
Tender Processing
We handle compliance, documents, and bid workflows for faster submissions.
Order Processing
Seamless order entry, inventory tracking, and fulfilment support.
Bookkeeping and Financial Administration
Clarity and accuracy from invoicing to financial analysis and reporting.
HOW WE DO IT
Meet your team, arrange onsite training and trial services
At MSBC, our team of BPO specialists brings deep expertise across key industries:
Construction
We manage everything from tender processing to quantity surveying, letting your team focus on building success.
Glass & Glazing
Our experts understand the precision and efficiency required in your business and ensure smooth workflows and handling of complete back office processes.
Windows & Door Manufacturing
We support manufacturers from estimation to order processing, helping to deliver quality products on time and to budget.
Asset Management
We manage data preparation and pipelines for expanding hedge funds and asset managers.
Capital Markets Brokerage
Our L1 and NOC support for the world’s largest capital markets brokerage enables real-time problem solving, round-the-clock coverage and minimal downtime.
Recruitment
Cut the overheads of recruiting, training and managing personnel
Availability
Dedicated resources work for you in your time zone and during your shifts
Efficiency
Deep experience allows us to deliver you faster turnaround times and improved quality
Confidence
We align the incentives of our teams with the necessity of meeting your cost reduction targets
Security
Our secure facilities have global certifications to demonstrate the protection of your data and IP
Flexibility
We partner with you in scaling resources up and down to ensure you are always within budget