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AI-first organisation

Train your workforce to apply AI where it matters. Automate tasks, make smarter decisions, and lead your industry forward.

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Why AI First?

To unlock AI’s full potential i.e. from cost savings to growth, businesses must balance strategic investment in AI with employee buy-in, addressing both operational impact and human concerns.

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Our 3-Phase Engagement Model

A structured approach to enterprise-wide transformation

Phase 1

Workforce AI Training

Develop an understanding and confidence using popular AI tools.

Phase 2

Departmental Workshops

Dive deep into workflows, identify challenges, and co-create automations.

Phase 3

Technical Discovery & POCs

Collaborate to solve critical problems through custom AI-powered solutions.

Phase 1 - Workforce AI Training

Objectives

Allow every employee to be comfortable with and responsible for using AI tools in their daily work.

How it works?

Live and recorded sessions introducing key AI concepts without technical jargon.
Hands-on demos for tools such as ChatGPT, Perplexity, Gamma.app, Rationale, Kaiber, Notion AI, Rewind.ai and many more.
Training tools and content tailored by department for maximum relevance.
Easy-to-follow cheat sheets and quick-start guides provided for self-paced learning after the sessions.
Real-time interaction with tools during the sessions to overcome user hesitation and build confidence.
Real-world use cases from other industries explored to spark creative thinking and adoption.
Employees trained on the ethical use of AI. We’ll cover responsible prompts, data sensitivity, transparency and bias awareness.

What to expect?

A workforce that uses AI as a productivity partner, with tangible results not promises.
Employees who can identify automation opportunities in their own workflows.
A cultural shift from resisting change to curiosity and experimentation in AI.
Responsible and secure AI practices across departments.

Use case examples

Sales: Drafting emails, qualifying leads, interpreting data, pitching to clients, and summarising documents.
Design: Visualising concepts, creating slide decks, and reviewing and editing websites.
Engineering: Generating, debugging, commenting on, and reviewing code.
Planning: Estimating, predicting and scheduling projects.
HR: Parsing and ranking resumes, on and offboarding, and managing employee engagement.
Admin: Processing documents, scheduling calendars handling email.
Finance: Generating trial balances, performing reconciliations, drafting accounts and stress-testing scenarios.

Phase 2 - Departmental Workshops

Objectives

An AI Audit with each department to assess current workflows, identify gaps, and uncover high-ROI opportunities for AI implementation.

What is an AI Audit?

A collaborative session where we:

Map your existing workflows, tools and processes.
Identify repetitive, manual, or decision-heavy tasks.
Analyse current inefficiencies, delays, and data issues.
Explore how AI could enhance speed, accuracy and user experience.

Why AI Audits are critical?

AI audits reveal what can be automated, optimised, or enhanced with AI.
They help individuals free hours every day for more productive tasks.
They guide teams to rethink workflows and co-create smarter solutions.
People experience the benefits of AI and buy into the process of change.
This is how AI becomes practical, useful and beneficial to the bottom line.

How Workshops Work

60 minute sessions with each department.

Guided by real business questions:

What tasks slow you down?
How do you spend your time each day?
Where are decisions difficult or delayed?
What are the limitations of existing software?

Deliverables:

An AI Audit Report and workflow diagram for each department highlighting problem areas.

A prioritised list of AI use cases, tagged as:

Quick Wins – Ready to implement with free tools or small setups.
High ROI Projects – Worth developing as custom automations or POCs.
Strategic Recommendations – suggestions for senior management for AI projects rated by effort and impact.

Why this Matters:

Builds employee buy-in for AI from the start.
Unearths genuine bottlenecks rather than assumed holdups.
Applies AI to your business use cases rather than buying generic products.
Creates clarity on what to automate, where to start and what moves the needle fastest.

What to Expect:

A clear roadmap of opportunities by department.
Internal champions identified to lead and support AI adoption.
Seamless transition into Phase 3 for validated POC development.

Phone 3 - Technical Discovery & POCs

Objective

Partner with leadership to uncover enterprise-level AI transformation opportunities that will improve ROI, accelerate decision-making, and increase employee and customer satisfaction.

Why Perform Technical Discovery?

Not all problems can be solved with off-the-shelf tools.
Translate your business priorities into high-impact AI solutions.
This is where AI transitions from a productivity tool into a strategic advantage.

What to Expect:

1. Executive Deep-Dive Sessions

Interview C-suite, Directors, and Heads of Function.
Discuss existing challenges, inefficiencies, delays, data silos, and strategic pain points.
Identify gaps across people, processes and systems where AI can deliver real business value.

2. Opportunity Prioritisation Matrix

Score opportunities by Impact, Feasibility, and Readiness.
Align AI initiatives to business priorities, including speed-to-market, cash generation and client satisfaction.

Cluster use cases into:

Improving operations.
Enabling strategic growth.
Enhancing customer experience.

3. Ideation to POC Planning

Translate top use cases into tangible AI Proofs of Concept.

Each PoC will include:

A problem statement
The AI approach (e.g., NLP, automation, generative AI)
The data and inputs required
Your expected outcomes
The effort and technical complexity
The investment and running costs
A timeline and ROI projection

4. Stakeholder Validation

A shortlist of 2-3 high-impact POC opportunities for company leadership.
Alignment of expectations on timeline, resources and business success criteria.

Example POC Ideas

1. AI-Powered Lead Scoring & Routing

Automatically rank and qualify leads based on likelihood to convert using behavioral data and past sales trends.
Route high-quality leads to the best-fit sales rep.

2. Smart Contract & Document Analyser

Use NLP to extract key terms, expiry dates, and risks from contracts, tenancy agreements and investor reports.
Identify inconsistencies, missed clauses, or missing signatures.

3. Visual AI for Mockups & Interiors

Use generative AI to produce design variations, or architectural concept images from simple inputs.
Ideal for pre-sales, previewing customisations, or generating marketing content.

4. Voice-to-CRM Call Summarisation

Automatically transcribe and summarise sales or service calls.
Extract client intent, next steps, sentiment, and automatically record in the CRM.

5. Customer Sentiment & Feedback Analyser

Use AI to analyse customer feedback from surveys, social media and email to surface trends and pain points.
Help design better ways of working and increase customer satisfaction.

6. Construction Progress Estimator

Use visual AI to compare site photos with planned blueprints and estimate percentage completion.
Identify delays or deviations from schedule before they cost you money.

7. Dynamic Price Recommendation Engine

Analyse market trends, demand, product features and historical data to suggest optimal pricing strategies.
Useful for launch and upselling campaigns.

8. AI Assistant for Sales Reps

A chat assistant trained on your portfolio and FAQs to help new sales reps answer client queries.
Helps reduce onboarding time and improve message consistency and quality.

Delight customers without the wait

Accessible AI Agents offer round-the-clock service, understanding of questions and knowledge of customer circumstances.

Two-thirds of customers will use a chatbot if the alternative is a 15-minute wait. The average B2B response takes 12 hours and 10 minutes (source: HubSpot).

Cost-effective custom workflows

At MSBC, we work with open and closed source models to find the one most suited to your project. There are over 1 million models, datasets and apps to choose from and we’ve identified the best for most tasks.

Custom AI projects are 1.5x more likely to take over 5 months compared with off-the-shelf solutions (source: McKinsey). We bring you the flexibility of customisation in a packaged product.

Sit back and relax, it’s safe

We’ve worked with sensitive data in highly regulated industries since 2009. MSBC is certified under international standards for data security and quality.

Over one fifth of businesses worry their data won’t be safe. We ring-fence data on secure servers within your architecture and restrict access to a need-to-know basis.

Eliminate noise and nonsense

Large Language Models are statistical and are never 100% accurate. A study on the OpenAI forum revealed hallucinations 31% of the time when generating scientific abstracts.

We clean training data, use proprietary sources to improve responses, and fine-tune models to remove unnecessary layers. This reduces costs and increases accuracy.

Protect Intellectual Property

You must protect your intellectual property and avoid all liability for breaching others.

By building custom models trained on internal data we reduce the intellectual property risk associated with ChatGPT and other LLMs. Our models are also cheaper and faster to run.

Deliver productivity gains

We have 20+ years’ experience supporting manufacturing, construction, technology and financial services companies. We understand your business needs.

Accessible AI Agents improve their performance every day. Use them to train staff, including in how to use AI Agents, with text, audio and video in any language.

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AI Consultation with No Obligations

Will your idea work, how much will it cost and how long will it take to develop? Find the answers with a 1-hour consultation with an Accessible AI expert.

You’re busy, we’re busy and other people are calling. We’ll ask a few questions about your idea before booking the call, to make sure it’s the best use of everybody’s time.

Design and Demonstrate

We design your Accessible AI Agent and build a demonstration of how it works.

Build a Prototype

Want to experience your idea in action? We build an AI Agent to prove your idea works.

Testing your Agent

It’s now time to test. We develop a product for you to show to end users. We incorporate feedback from your firm and your beta clients.

Launch a Service

Tested and working? Now let’s launch the full-scale version of your Accessible AI Agent.

Support and Maintenance

Up and running? We’ll take care of 24/7 monitoring, level one customer queries, updates to security and fixing any issues.

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Why MSBC?

Deep AI Expertise Across the Technology Stack
Proven Playbook: Train → Audit → Build
Adoption Is Our Metric of Success

A Focus on People
Ethical AI with ROI at the Core
Fast Delivery with a Long-Term Vision

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We love talking technology

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India - Ahmedabad 🇮🇳

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