Become an
AI-ready organisation

A KPMG and University of Melbourne study shows that while 42% of people in Britain trust AI systems, more than ¾ fear negative consequences and only ¼ have had any AI training. United Nations data reveals similar trust figures in the US. This compares with more than four in five Chinese trusting AI. Our training is designed to help bridge the gap.

We can introduce your team to AI tools such as ChatGPT in a single session. This is why we recommend training one team at a time, to focus on their workflows and ensure they get the most from the session. We can also tailor training to a specific tool you want to use.

Most people find that there is a natural progression from our training sessions to the Build AI programme, where we uncover off-the-shelf tools to automate specific workflows. If you feel you are ready for that today, you are welcome to start there.

Most teams report meaningful improvements within one week, whether it's automating tasks, improving quality, or saving time. Our quick-start guides and AI Playbook make it easy to maintain momentum.

That’s our sweet spot. Our sessions avoid technical jargon and focus on use cases relevant to each department, making AI accessible to everyone from junior staff to senior leaders.

Consultants often deliver reports. We deliver working AI tools for your workflows and train your team to use them. The goal is empowerment, not dependency.

Great question. One area that is ripe for AI adoption is call centres, given regular, repeating workflows and high staff turnover. Actual adoption is slow however, because of internal resistance. This comes from managers charged with adopting AI because managing people is part of their identity. 

If your team are not using the AI subscriptions you have bought, or if no one has used them to automate tasks, there is resistance to adoption. In this case, the best place to start is with Workforce AI Training.

In this case Build AI is likely to better meet your needs. We will explore the use case and determine how it can be solved using off-the-shelf tools. We will then provide a blueprint for implementing the workflow in your business.

Off-the-shelf tools work on subscription and run in the cloud. They are accessible as applications or via APIs. This means they are available to anyone with an internet connection and can be deployed alongside your existing software.

The bigger question is how they will fit into your workflow because, for example, if you work mainly in one application, you do not want to be switching back and forth between others. There is also the question of running costs and we will help you select a cost effective solution.

Absolutely. Business automation is our core business and has been for over 20 years. Build AI gives you details of how to set up a workflow specific to your business. This may be implemented by your team or a preferred development partner. We would welcome the opportunity to be that partner, but it is not necessary.

Yes. We address data privacy, regulatory concerns, and responsible AI use, which are especially important in regulated environments. We’ve delivered AI Solutions in financial services and healthcare and understand the constraints.

Once you have selected an appropriate tool and are comfortable you understand how to get value from it, you will sign up and pay for it. Some tools have a free layer, which is enough for simple workflows. Whether free or paid, we will assist you in selecting the right software and can help you set it up.

No. Enable, Build and Improve AI are all designed to bring the most appropriate automated workflows into your business. This cuts time spent on repetitive processes and reduces inevitable errors as humans tire. As a result your team will be energised to pursue higher value and more strategic tasks. This is the opposite of disruption.

We help you select AI tools that fit with your existing systems and are happy to help you set them up. If you progress to custom AI tools, then we build and test them in an environment that mirrors your technology without disrupting it. We’re delighted to have a call to put your mind at rest.

AI is a progression in the automation of modern businesses. History shows us that the adoption time for transformational technology is accelerating. It took about 40 years to electrify most factories and 20 years to embrace the internet. We expect most companies to be AI enabled within a decade.

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.” Bill Gates

The biggest obstacle to adopting AI in the West is people’s fear of the unknown. Whether this is fuelled by social commentary or a lack of education, it is a serious impediment to businesses remaining competitive. Younger and more technological advanced countries will develop faster if we do not bridge the AI gap.

Enable, Build and Improve AI are designed to introduce your team to AI, increase their confidence by finding value in using AI tools, and create a culture of continuous improvement. Contact us today to find out more.

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