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Artificial Intelligence

How Businesses Actually Use AI

January 23, 2025

Dreams and Reality The classic movie 2001: A Space Odyssey predicted colonisation of space, alien artifacts and a self-aware computer by the dawn of the 21st century. Even experts such as the story’s creator, Arthur C. Clarke, may see the direction of travel but not the speed. Film entertainment is one thing, but are blogs, […]

Artificial Intelligence

How to decide what to use AI to do

January 16, 2025

If your business has written processes then they can be automated. Humans Are Easily Impressed Today’s AI is human intelligence on an artificial substrate and real artificial intelligence will be different. So says Danny Hillis, who pioneered parallel computers at a time when science said they were impossible. Today they are the engine of cloud […]

Artificial Intelligence

How to get the best out of LLMs

January 10, 2025

Effective prompting for free and early stage LLM models N.B. this article does not apply to best practice for using reasoning models such as OpenAI o1 and o3, which have step-by-step logic built into them. OpenAI, the developer of ChatGPT, has the goal of quadrupling users to over 1 billion in 2025. To do this […]

AI
Artificial Intelligence, Innovation & Integration, Technology, Trending Tech Insights

Top 10 Tech Innovations to Watch in 2025

December 30, 2024

Imagine walking into your home and it automatically adjusts the lighting, temperature and music to match your mood. Your AI assistant reviews your day while a robot chef prepares your favourite meal. This could all be possible in 2025! The future is racing towards us faster than ever. Every month brings groundbreaking discoveries that transform […]

Artificial Intelligence, Business

5 AI and Automation Trends Businesses Must Watch in 2025

November 17, 2024

Mid-sized manufacturing plants lose an average of $50,000 per hour during unplanned downtime. Financial institutions process thousands of transactions daily, each carrying potential fraud risks. Construction projects regularly exceed budgets by 20% due to poor risk assessment.  These challenges hurt the bottom line but are seen as the costs of being in business. AI and […]

The Power of AI & Robotics, Artificial Intelligence

What are AI Agents? Types, benefits, and how to implement them for your business.

September 30, 2024

Businesses are increasingly turning to artificial intelligence (AI) to stay competitive. According to Gartner, 86% of CEOs and Senior Business Executives said they would use AI to help maintain or grow their company’s revenue.  This ends the debate about the effectiveness of artificial intelligence for business. AI is almost as necessary as the internet for […]

Artificial Intelligence

Optimising Customer Experience with Generative AI: Real-World Applications and Benefits

September 17, 2024

86% of buyers are willing to pay more for a great customer experience Customer experience is the cornerstone of business success, but what makes it successful is changing. In today’s digital landscape, the winning strategy is to shorten the chain between customer interaction and product development. There is a single tool that is emerging rapidly […]

Artificial Intelligence, Innovation & Integration, The Power of AI & Robotics

Understanding Ethical Use of AI for Businesses

August 16, 2024

Big tech companies are spending more and more on AI. Amazon stunned investors this month revealing that profits will take a back seat to heavy spending. At MSBC Group, we are committed to helping small and medium sized businesses benefit from the huge sums being invested in new technology. Artificial Intelligence (AI) is no longer […]

Artificial Intelligence, Innovation & Integration, The Power of AI & Robotics

How secure is GenAI for businesses?

July 29, 2024

Generative AI (GenAI) is rapidly transforming the business landscape. It offers unprecedented capabilities in content creation, customer service, data analysis, and other business areas. However, as businesses rush to adopt this groundbreaking technology, a crucial question arises: How secure is GenAI for businesses? Imagine a world where AI can not only enhance productivity but also […]

Artificial Intelligence, Innovation & Integration, The Power of AI & Robotics

A comprehensive guide for businesses to implement GenAI

July 19, 2024

Generative AI (GenAI) is revolutionising businesses’ operations, offering innovative solutions that enhance efficiency, creativity and customer satisfaction. Imagine having a tool that can create high-quality content, design products, assist in customer service, and even write code—all tailored to your specific needs. PwC, in its recent article, predicted that the right AI choices would provide companies […]

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