The Buying Experience What type of product do you sell? It is easy to get this wrong. For example, you might assume your product is a daily essential, when in fact it is a complement to existing customer workflows. The answer to the question matters when considering what you should automate and the risks technology […]
Here’s a shocking number – 76% of scaling businesses hit a growth ceiling within their first five years. The reason? Their operations simply can’t keep up. You’re probably familiar with the struggles. Your team drowns in repetitive tasks. Costs keep climbing. Every new customer adds more complexity to your operations. And finding skilled people? That’s […]
From Financial to Public Services there are limits to what AI can and will ever be able to do Shiny and New Imagine walking into your dream home. The rooms are light and spacious, the finishings to your taste and you hurry to make an offer. Once you move in, however, you discover that the […]
Dreams and Reality The classic movie 2001: A Space Odyssey predicted colonisation of space, alien artifacts and a self-aware computer by the dawn of the 21st century. Even experts such as the story’s creator, Arthur C. Clarke, may see the direction of travel but not the speed. Film entertainment is one thing, but are blogs, […]
If your business has written processes then they can be automated. Humans Are Easily Impressed Today’s AI is human intelligence on an artificial substrate and real artificial intelligence will be different. So says Danny Hillis, who pioneered parallel computers at a time when science said they were impossible. Today they are the engine of cloud […]
Effective prompting for free and early stage LLM models N.B. this article does not apply to best practice for using reasoning models such as OpenAI o1 and o3, which have step-by-step logic built into them. OpenAI, the developer of ChatGPT, has the goal of quadrupling users to over 1 billion in 2025. To do this […]
Imagine walking into your home and it automatically adjusts the lighting, temperature and music to match your mood. Your AI assistant reviews your day while a robot chef prepares your favourite meal. This could all be possible in 2025! The future is racing towards us faster than ever. Every month brings groundbreaking discoveries that transform […]
Mid-sized manufacturing plants lose an average of $50,000 per hour during unplanned downtime. Financial institutions process thousands of transactions daily, each carrying potential fraud risks. Construction projects regularly exceed budgets by 20% due to poor risk assessment. These challenges hurt the bottom line but are seen as the costs of being in business. AI and […]
Businesses are increasingly turning to artificial intelligence (AI) to stay competitive. According to Gartner, 86% of CEOs and Senior Business Executives said they would use AI to help maintain or grow their company’s revenue. This ends the debate about the effectiveness of artificial intelligence for business. AI is almost as necessary as the internet for […]
86% of buyers are willing to pay more for a great customer experience Customer experience is the cornerstone of business success, but what makes it successful is changing. In today’s digital landscape, the winning strategy is to shorten the chain between customer interaction and product development. There is a single tool that is emerging rapidly […]
