If your business has written processes then they can be automated. Humans Are Easily Impressed Today’s AI is human intelligence on an artificial substrate and real artificial intelligence will be different. So says Danny Hillis, who pioneered parallel computers at a time when science said they were impossible. Today they are the engine of cloud […]
How to get the best out of LLMs
Effective prompting for free and early stage LLM models N.B. this article does not apply to best practice for using reasoning models such as OpenAI o1 and o3, which have step-by-step logic built into them. OpenAI, the developer of ChatGPT, has the goal of quadrupling users to over 1 billion in 2025. To do this […]
Top 10 Tech Innovations to Watch in 2025
Imagine walking into your home and it automatically adjusts the lighting, temperature and music to match your mood. Your AI assistant reviews your day while a robot chef prepares your favourite meal. This could all be possible in 2025! The future is racing towards us faster than ever. Every month brings groundbreaking discoveries that transform […]
5 AI and Automation Trends Businesses Must Watch in 2025
Mid-sized manufacturing plants lose an average of $50,000 per hour during unplanned downtime. Financial institutions process thousands of transactions daily, each carrying potential fraud risks. Construction projects regularly exceed budgets by 20% due to poor risk assessment. These challenges hurt the bottom line but are seen as the costs of being in business. AI and […]
What are AI Agents? Types, benefits, and how to implement them for your business.
Businesses are increasingly turning to artificial intelligence (AI) to stay competitive. According to Gartner, 86% of CEOs and Senior Business Executives said they would use AI to help maintain or grow their company’s revenue. This ends the debate about the effectiveness of artificial intelligence for business. AI is almost as necessary as the internet for […]
Optimising Customer Experience with Generative AI: Real-World Applications and Benefits
86% of buyers are willing to pay more for a great customer experience Customer experience is the cornerstone of business success, but what makes it successful is changing. In today’s digital landscape, the winning strategy is to shorten the chain between customer interaction and product development. There is a single tool that is emerging rapidly […]
Understanding Ethical Use of AI for Businesses
Big tech companies are spending more and more on AI. Amazon stunned investors this month revealing that profits will take a back seat to heavy spending. At MSBC Group, we are committed to helping small and medium sized businesses benefit from the huge sums being invested in new technology. Artificial Intelligence (AI) is no longer […]
How secure is GenAI for businesses?
Generative AI (GenAI) is rapidly transforming the business landscape. It offers unprecedented capabilities in content creation, customer service, data analysis, and other business areas. However, as businesses rush to adopt this groundbreaking technology, a crucial question arises: How secure is GenAI for businesses? Imagine a world where AI can not only enhance productivity but also […]
A comprehensive guide for businesses to implement GenAI
Generative AI (GenAI) is revolutionising businesses’ operations, offering innovative solutions that enhance efficiency, creativity and customer satisfaction. Imagine having a tool that can create high-quality content, design products, assist in customer service, and even write code—all tailored to your specific needs. PwC, in its recent article, predicted that the right AI choices would provide companies […]
What is Generative AI or GenAI?
The technology landscape is more interesting than ever. Only a few innovations in history have generated as much excitement and potential as Generative AI (GenAI). Imagine a world where machines can create new content—whether it’s a captivating piece of music, a stunning visual artwork, or even complex software code—based on patterns and data they’ve learned. […]