Every leadership team is asking the same question today – “How do we scale without adding more people?” Most businesses have already tried traditional automation. Some succeeded. Many hit ceilings. Processes kept changing. Systems didn’t talk to each other. Teams still chased follow-ups, answered the same questions, and moved the same data across tools. This […]
Artificial Intelligence has crossed the threshold with almost three-quarters of large US companies reporting positive ROI on AI spending. The question for 2026 is not whether to adopt AI. It’s how deeply it will be embedded into the core of business operations. At MSBC Group, we see this shift in approach every day. Our clients […]
“If a task repeats every day, an agent should do it. People should decide what’s next.” Teams start using AI with the expectation of freeing up their time from repetitive work. However, they still feel the pressure of long handoffs, missed SLAs and tools that don’t talk to each other. AI agents fix this by […]
MSBC Group has entered a strategic partnership with Scan Computers to deliver end-to-end AI solutions, from infrastructure to production for businesses. Scan is a leader in NVIDIA-powered systems, storage and networking. MSBC brings two decades of custom software development and practical AI consulting expertise. Together, we help organisations move from “We should do AI” to […]
Why do most AI projects fail? Is it the fault of the technology? Or the team implementing it? The hard truth: AI failures start at the top. Senior executives often set the stage for AI success or for costly, demoralising failure. Today, most AI projects fail to deliver business value. That isn’t because AI lacks […]
On August 7, 2025, OpenAI launched GPT-5, calling it the most advanced model yet. Sam Altman describes it as “the best model in the world.” But in business, hype rarely equals reality. The real question is how your workforce can use it to improve outcomes, and whether your company is culturally ready to adopt AI […]
Nine in ten financial institutions are investing in AI, but fewer than 30% of employees know how to use these tools effectively. This sets a dangerous precedent. AI budgets grow while workforce readiness lags. Companies spend millions on the latest technology, only to have much of it sit unused because their teams lack the skills […]
Owners of small and medium businesses have already felt it: AI demos look magical, but value never quite lands. We’ve been there too. Here’s the blunt truth and a path out of the ProofofConcept graveyard. The POC Trap: Lots of Demos, Little Delivery We all love a quick win. Spin up a chatbot, wire up […]
A recent report highlights that many SMBs can’t get to grips with AI and need more training. This gap represents a massive competitive risk for small and medium businesses. While most SMBs are busy debating whether AI is relevant to the sales team or the finance department, forward-thinking SMBs are automating processes and gaining operational […]
The paradox in a nutshell Ask an HR director and a college dean about ChatGPT and you’ll get opposite verdicts. One tool, two diametrically opposed outcomes. The explanation is that LLMs amplify whatever incentive system they enter. Both education and business measure output, in terms of volume and quality of work. Students have a higher […]
