On August 7, 2025, OpenAI launched GPT-5, calling it the most advanced model yet. Sam Altman describes it as “the best model in the world.” But in business, hype rarely equals reality. The real question is how your workforce can use it to improve outcomes, and whether your company is culturally ready to adopt AI […]
Nine in ten financial institutions are investing in AI, but fewer than 30% of employees know how to use these tools effectively. This sets a dangerous precedent. AI budgets grow while workforce readiness lags. Companies spend millions on the latest technology, only to have much of it sit unused because their teams lack the skills […]
Owners of small and medium businesses have already felt it: AI demos look magical, but value never quite lands. We’ve been there too. Here’s the blunt truth and a path out of the ProofofConcept graveyard. The POC Trap: Lots of Demos, Little Delivery We all love a quick win. Spin up a chatbot, wire up […]
A recent report highlights that many SMBs can’t get to grips with AI and need more training. This gap represents a massive competitive risk for small and medium businesses. While most SMBs are busy debating whether AI is relevant to the sales team or the finance department, forward-thinking SMBs are automating processes and gaining operational […]
The paradox in a nutshell Ask an HR director and a college dean about ChatGPT and you’ll get opposite verdicts. One tool, two diametrically opposed outcomes. The explanation is that LLMs amplify whatever incentive system they enter. Both education and business measure output, in terms of volume and quality of work. Students have a higher […]
Build trust, curb hallucinations and promote your LLM apps with a rigorous, repeatable evaluation playbook What Is an Eval, Really? In traditional software, user stories capture the intent of a feature. For example “As a student … I want … so that …” and engineers translate that prose into code and tests. With large language […]
An expanded playbook for owners and executives who’d rather fund growth than bankroll customers Those sweaty 5 a.m. balance-sheet drills. For many small business owners, the dawn ritual is always the same. Open the laptop, sip industrial-strength coffee and stare at two columns: money out, money in. Salaries, rent, data-vendor contracts and insurance premiums sit […]
The Buying Experience What type of product do you sell? It is easy to get this wrong. For example, you might assume your product is a daily essential, when in fact it is a complement to existing customer workflows. The answer to the question matters when considering what you should automate and the risks technology […]
From Financial to Public Services there are limits to what AI can and will ever be able to do Shiny and New Imagine walking into your dream home. The rooms are light and spacious, the finishings to your taste and you hurry to make an offer. Once you move in, however, you discover that the […]
If your business has written processes then they can be automated. Humans Are Easily Impressed Today’s AI is human intelligence on an artificial substrate and real artificial intelligence will be different. So says Danny Hillis, who pioneered parallel computers at a time when science said they were impossible. Today they are the engine of cloud […]
