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Client Success Stories

Scalable AI solutions for reliable, fast & cost-effective growth.

A trusted partner from concept to launch ensuring cost efficiency and satisfaction.

Vigil AI real-time emergency response with accelerated computing using NVIDIA NIMTM for low latency and deployment at scale.

VigilAI is a real-time emergency response system with next-generation smart surveillance. It demonstrates accelerated AI application development using NVIDA NIMTM, accelerated GPUs and optimised frameworks. VigilAI reduces emergency response times and ensures faster, more accurate detection of critical accidents, crimes and evolving situations using advanced AI. 

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Our Clients

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Partnership

We have partnered with NVIDIA to ensure our clients always stay ahead

Consistent quality and efficiency through defined processes and proactive project management.

AI use case examples

Explore the range of POCs we have built

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Problem

A hospitality services provider wants to allow its client restaurants to prioritise incoming calls based on expected spend, without asking diners intrusive or personal questions.

Solution

Build a platform that analyses incoming calls using an AI-powered scoring system, accounting for time-of-day, party size and similar customer profiles.

Problem

A fitness coaching platform wants to automate routine tasks to increase coaches’ capacity, but struggles to provide the personalised fitness and nutrition advice customers pay for.

Solution

Deliver AI-driven insights based on personal data from multiple devices and adjust plans according to performance, while delivering recipe suggestions that update after each meal.

Problem

A leisure centre wants to improve customer satisfaction with the booking process but faces errors in manual processes and a lack of personalisation.

Solution

Create a chatbot aligned with an intelligent booking system, incorporating machine-learning to adjust pricing for peaks in demand and recommend customer-specific extras during booking.

Problem

A music venue faces long queues that frustrate customers and delay events but must keep security tight to avoid overcrowding.

Solution

Introduce facial recognition alongside QR codes, while using AI to predict queue lengths, and reassign staff and redirect customer flow accordingly.

Problem

A food outlet wants accurate customer sentiment analysis but email follow-ups are largely ignored.

Solution

Install conversational AI to record feedback on site and use machine learning to gauge sentiment from this feedback and social media.

Problem

A gym wants to increase customer retention through targeted marketing but has limited insights into customer preferences.

Solution

Segment customers using AI to analyse booking data, preferences and onsite behaviour, and target individuals through chatbots with personalised promotions, loyalty programmes and invitations to events.

Problem

A library wants to speed up and save costs checking books in and out but faces unregistered visitors and thefts.

Solution

Deploy an RFID inventory management and tracking system allowing registered customers to check books in and out automatically, while unregistered visitors may browse but set off an alarm if they attempt to leave with books.

Problem

A mortgage advisory firm wants to simplify the application process with personalised deals but cannot process large amounts of data and documents from a wide range of sources.

Solution

Enhance the online platform with digital fact-find and optical character recognition to capture personal financial details and evidence, deliver approvals-in-principle, and match buyers with third-party mortgage providers.

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Problem

An engineering firm wants to automate its accounting and run scenario analysis, but data is all over the place and potential new scenarios are emerging. 

Solution

Build an AI accounting system to source and reconcile data, run models and generate accounts, and create synthetic data for stress-testing resource availability and economic scenarios.

Problem

A tourist venue wants to predict the profitability of a range of services but lacks a clear understanding of the margins on each one.

Solution

Use AI to analyse past performance based on venue and customer demographics, model financial outcomes from each activity, and predict future demand and profitability.

Problem

A play area provider wants to manage stocks of safety equipment and consumables but cannot predict demand and often faces under or overstocking.

Solution

Deploy predictive AI to forecast demand, trigger alerts for inventory shortages and surpluses, and adjust orders with suppliers automatically.

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Problem

A construction company wants to induct clients and employees quickly, but document checks often require an office visit many miles from sites, where no one speaks the inductee’s language.

Solution

Enable real-time induction over WhatsApp using AI to approve credentials, translate questions and answers across multiple languages, and send a completed document over an encrypted channel.

Problem

A trade services company wants to allow contractors to log on and off jobs remotely, but is worried about poor attendance and low quality work.

Solution

Build a one-click timesheet management system that tracks date, time and location, handles job photos, and automatically uploads approved timesheets into industry standard software.

Problem

An entertainment venue wants to manage staff schedules based on visitor footfall and employee availability but has to overstaff venues to ensure adequate capacity.

Solution

Use AI to predict visitor attendance and schedule employees, while delivering training through AI chatbots to upskill workers during any slow periods.

Problem

A retail venue wants to track staff performance and feedback but the results are arbitrary and subjective.

Solution

Use AI to monitor customer handling, adherence to protocols, and customer satisfaction scores in real-time, and provide recommendations for individual improvement.

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Problem

A factory owner wants to increase equipment uptime but emergency maintenance is disruptive and time consuming.

Solution

Develop AI software to monitor equipment for performance anomalies, predict maintenance requirements, schedule maintenance workers and rebalance factory workloads.

Problem

A chain of sports venues faces delays in detecting and addressing equipment failures and, as a result, experiences rising customer dissatisfaction and shortened equipment lifespans.

Solution

Automate maintenance using AI to monitor equipment usage and track anomalies in performance, while prioritising incidents logged by staff and scheduling repairs.

Problem

A manufacturing firm wants to introduce design changes to a product but is unsure about ripple effects on production and product performance.

Solution

Automate version-control and release management and add AI change impact analysis to model design alterations and production processes.

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Problem

A construction company wants to speed up project delivery times, but critical information is scattered across files and emails, and takes a long time to find.

Solution

Create an internal AI chatbot that uses document retrieval and scanning to find and surface relevant information rapidly in multiple formats.

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Problem

A property company wants to improve the response to time to safety incidents but potential hazards often go unnoticed.

Solution

Deploy AI video analysis to monitor live camera feeds for potential problems, while recording and analysing incidents to improve prediction and avoid recurrences.

Why MSBC

20 years' experience automating business and finance.

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  • Internationally recognised safety and compliance certifications
  • 150+ expert engineers, each working full-time with a single client
  • The widest range of software and language knowledge
  • On and offshore resources and full-scale outsourcing
  • Continuous staff training and secure facilities.
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Don’t take our word for it - see what our clients say.

Stephen Morrow Director - Northvale Construction

The understanding and innovative approach resolved our problems and streamlined our internal processes. Consequently, we have collaborated with MSBC on multiple projects over the last 7 years.

Prakash Senghani Co-Founder & CEO, Saifety.ai

For founders building a product, whether a POC or an MVP, I highly recommend MSBC Group. Their unmatched dedication and expertise made our collaboration with them one of the best decisions for Saifety.ai!

Simon Maughan COO, OTAS Technologies

We would not have been able to scale our financial data analytics business and achieve a successful exit without MSBC’s dedicated and expert partnership and support.

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